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help desk in Pittsburgh

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  1. Accounting Administrative Assistant

      Maxim Staffing Solutions is looking for a qualified administrative assistant to be responsible for a variety of administrative and clerical duties to help improve efficiencies at an organization. Responsibilities include: • Candidate will plan and schedule meetings and appointments. • Organize and maintain paper and electronic files. • Conduct research, and provide information via the telephone, postal mail, and e-mail. • Other duties as assigned. Qualifications include: • High school diploma or ...

  2. Help Desk Specialist

      Help Desk Specialist Job Description Summary Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.   Primary responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. ...

  3. IT Manager - Service Support & Delivery

    The Manager, IT (Service Support & Delivery) manages all the IT service functions related to service desk management, incident/problem management, service catalog, knowledge management and SLA management.  This position assists and supports in change management and IT asset/configuration management (CMDB).  Responsibilities include the following: Strategy & Planning ·     Develops service catalogs; ·     Develops service level agreements (SLAs) to establish Service Delivery and Service Management ...

  4. Merchant Services Sales - Salary plus Commission

      Payzium is one of the most competitive providers of credit card processing services and secure point of sale solutions in North America.   Actively servicing businesses of all sizes in various industries, we specialize in small to medium sized businesses, by providing them with rates, fees and benefits reserved for large corporations.   Payzium is a full service point of sale solution for the complete range of electronic payment services, providing our clients support 24 hours a day, seven ...

  5. Service Manager or Director

      A successful Telecommunications company seeking an experienced Service Manager or Director to take our service team to the next level. We have a good services team looking to be great. We sell, install and maintain phone systems, data networks, cabling systems, wireless, video, etc. The prime candidate would have: Successful experience in leading a team and creating processes to run a dynamic services department A college education A willingness to grow with a small to medium size company A ...

  6. Division Manager - Nursing and Allied Staffing

    We are looking for a leader!!! The focus of the role is to grow revenue for our Staffing business while maintaining a full desk. If you have been successful as a Business Development Manager in the staffing industry, and you are now looking to take the next step in your career to manage and develop a team and division, this is the opportunity for you! We are looking for a leader and producer that is team-oriented, driven, and motivating. At ePeople, we believe the best managers lead by example on a ...

  7. Network Security Engineer

    The candidate may not meet all of the requirements below, but they must have a thorough understanding of TCP/IP and Firewall experience.... The Network Security Engineer – Junior reporting into the Network Security group of CTS Data Communications is responsible for the integration and daily operations of the security of the data transport network.  This individual will also be responsible for implementation and administration of network security hardware and software, enforcing network security ...

  8. Help Desk Analyst

     ~~ Robust customer service skills. The ability to work well with internal and external customers. • Well developed communication skills including the ability to interact with people at all levels of management and staff. • Sound judgment and a common sense approach to problem solving and priority setting. • Knowledge of communication protocols (HTTPs, FTP, SSL, AS2, etc) • Demonstrated technical understanding with the ability to effectively communicate technical concepts to a nontechnical audience • ...

  9. Information Security Specialist

    Seeking an Information Security Specialist for a hands-on technical role. Essential Functions: Supports the efficient and effective implementation and maintenance of security for the company's information assets and resources; evaluates, installs and maintains security software on a variety of platforms; and actively promotes the advancement of sound security policies and procedures. Provides customer support for SPAM, Help Desk tickets and account requests. Designs appropriate security measures ...

  10. Help Desk

    Primary Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and ...

  11. SQL Server Database Administrator

    Key Responsibilities SQL Server Database installation and creation Performance database tuning Provide high level support to customers Ensure database backup and recovery Fielding help desk phone calls during off hours Applying SQL Server patches and database upgrades Requirements 4-6 years experience working with SQL Server databases Strong verbal and written communication skills Knowledge of AIX, Oracle (Solaris), Linux and Microsoft Operating Systems Strong analytical and customer ...

  12. Help Desk Technician

    Seeking a highly motivated, detailed-oriented, team player who will be responsible for providing first level support to clients via phone, remote access, and occasionally onsite. Excellent customer service and technical skills are required Provide phone support, respond to support tickets and troubleshoot to resolve issues May travel to client locations to perform maintenance on equipment and solve problems Assists in projects including builds and configuring servers, upgrading hardware and ...

  13. Administrative Assistant

    Maxim Healthcare Services is looking for a qualified Administrative Assistant to be responsible for a variety of clerical duties.  Responsibilities include: Filter calls to appropriate parties.  Work directly with our Service Coordinator, initiating our Employee Engagement program.  Help schedule, coordinate and confirm employee interviews.  Perform mock interviews with candidates prior to scheduled interviews.  Organize and maintain paper and electronic files. Answer employee questions ...

  14. Services Director

      A successful Telecommunications company seeking an experienced Service Manager or Director to take our service team to the next level.  We have a good services team looking to be great.  We sell, install and maintain phone systems, data networks, cabling systems, wireless, video, etc.     The prime candidate would have:   Successful experience in leading a team and creating processes to run a dynamic services department A college education A willingness to grow with a small to medium size ...

  15. Customer Service - Salary Pay

    CUSTOMER SERVICE POSITIONS- SALARIED PLUS COMMISSIONS We are looking to staff 2-3 more retail stores with 5-6 full time Customer Service Associates to keep up with the expansion! EMS Pittsburgh is a Promotional Marketing firm that handles Customer Service & Promotional Product Launches for one of the most prestigious Satellite companies in the nation. We work with Fortune 500 companies to help promote our Clients Brands Name.  We require that you have a positive attitude, excellent communication ...